Welcome to the Gatosports B2B Portal

Our B2B portal is designed to provide businesses with an exclusive, streamlined shopping experience, including access to special pricing and bulk ordering options. This manual will guide you through the process of registering for a business account, navigating the portal, and utilizing its features.

1. Business Account Registration

1.1 Eligibility Only registered businesses are eligible to apply for a B2B account. Regular customers can place orders without an account but are advised to read our Privacy Policy before proceeding.

1.2 Registration Process

  1. Visit the Registration Page
    • Navigate to the B2B registration page on our website by visiting this link.
  2. Complete the Registration Form
    • Fill out the required fields with accurate information:
      • Business Name
      • Business Email
      • Contact Person Name
      • Invoice Email Address
      • Phone Number
      • Business Address (Shipping/Billing)
      • VAT Number (if applicable)
      • Payment Provider
  3. Submit Registration
    • Click the “Submit” button to send your registration request.

1.3 Approval Phase

  • Review Process
    • Our team will review your application within 1-2 business days. We may contact you for additional information if necessary.
  • Approval Notification
    • Upon approval, you will receive an email notification with login credentials.
  • Denial Notification
    • If your application is not approved, you will receive an email with the reasons for denial and information on how to reapply if applicable.

2. Accessing the B2B Portal

2.1 Logging In

  1. Visit the Portal Login Page
    • Navigate to the B2B portal login page on our website with this link.
  2. Enter Credentials
    • Enter your Email and password provided in your approval email.
  3. Access the Portal
    • Click “Login” to access the portal.

3. Navigating the B2B Portal

3.1 Dashboard Overview

  • Account Information
    • View and update your business account details.
  • Order History
    • Access past orders and reorder items easily.
  • Quickview of your cart
    • With this option you can quickly edit products in your cart with navigating to the cart page.

3.2 Product Catalog

  • Browsing Products
    • Use the navigation menu to browse different categories of sportswear and accessories.
  • Search Function
    • Utilize the search bar to find specific products quickly.

3.3 Bulk Ordering

  • Adding Items to Cart
    • Select the desired products and quantities, then click “Add to Cart.”
  • Editing Cart
    • Review your cart, adjust quantities, and remove items as needed.

4. Placing Orders

4.1 Checkout Process

  1. Review Cart
    • Ensure all items and quantities are correct.
  2. Proceed to Checkout
    • Click the “Checkout” button.
  3. Enter Payment Information
    • Provide your payment details.
  4. Review Order
    • Double-check your order summary and billing information.
  5. Place Order
    • Click “Place Order” to finalize your purchase.

4.2 Order Confirmation

  • Order Confirmation Email
    • You will receive an email confirmation with the order details and tracking information once the order is shipped.
    • You can Track the status of your order by navigating to the portal purchases tab.

5. Additional Features

5.1 Account Management

  • Update Information
    • Edit your business details, such as address and contact information.
  • Change Password
    • Update your password for security purposes.

5.2 Customer Support

  • Contact Support
    • If you encounter any issues or have questions, contact our B2B customer support team at office@gato-international.com.

6. Privacy and Security

  • Privacy Policy
    • All users are advised to read our Privacy Policy to understand how we handle your personal and business information.
  • Data Security
    • We implement robust security measures to protect your data and ensure safe transactions.

Contact Us

For further assistance, please contact us at:

Email: office@gato-international.com
Phone: +31 (0)23 57 62 891

Thank you for choosing Gatosports for your business needs. We look forward to serving you.

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